Data Protection

Live Khela Privacy Policy — Your Data is Fully Protected

Live Khela Your personal data security is our highest priority. This page explains what information we collect, how we use it, and how we keep it safe.

Last Updated: January 2026 SSL Encrypted In Bengali
Your Data, Your Rights: Live KhelaYour personal information is never sold to third parties. We use data only to improve our services and meet legal obligations.
256-bit SSL Encryption Information Never Sold GDPR Agreed Policy 24/7 Support

Why Is Your Data Safe with Live Khela?

End-to-End Encryption

All your personal information and payment data are protected with 256-bit SSL encryption. No third party can access or read this information.

Data Not Sold

Live Khela Never sells your data to advertisers or third parties. Your privacy is at the core of our business model.

Your Controls

You may view, correct, or request deletion of your personal data at any time. Your rights over your data are guaranteed.

Secure Servers

Our data servers operate under internationally recognised security standards. Regular security audits and penetration testing are conducted.

Cookie Transparency

We are fully transparent about the cookies we use. You can always decline non-essential cookies.

In compliance with international standards

Operated in compliance with GDPR and international data protection standards. Full transparency is maintained in the collection and processing of your data.

1 What Information We Collect

Live KhelaWhen you open an account and use our services at , we collect various types of information. The purpose of this collection is to deliver the best possible betting experience and to meet our legal obligations.

The information we collect directly from you includes details provided at registration — such as your name, date of birth, email address, mobile number, and residential address. We also collect government-issued ID information for KYC verification.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, NID KYC Verification & Age Confirmation
Contact Information Email, mobile, address Account Management & Support
Financial Information BKash/Nagad number, bank Payment Processing
Transaction Information Deposit, Withdrawal & Bet History AML Policy & Record Keeping
Technical Information IP Address, Device Information, Cookies Security & Service Improvement

Information collected automatically includes your browser type, operating system, IP address, page visit times, and session data. This information does not directly identify you.

2 How We Use Your Information

Live Khela Collected data is used only for specified and legitimate purposes. We never use your information for any other purpose without your consent.

  • Account Management: To create, manage, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Legal Obligations: To comply with KYC, AML, and other international regulations.
  • Service Improvement: For analytical purposes to enhance your betting experience.
  • Contact: To send you important updates, promotions, and support-related messages.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Personalized Experience: To send you customized offers and notifications based on your preferences (with your consent).
Please Note: You can opt out of marketing communications at any time — through your account settings or by emailing our support team.
3 Data Sharing & Disclosure Policy

Live Khela Your personal information is never sold or rented for commercial purposes. However, data may be shared with trusted third parties in certain specific circumstances.

  • Provider: bKash, Nagad, Bank — only the minimum information required to process transactions.
  • Identity Verification Provider: Licensed verification services to complete the KYC process.
  • Legal Authorities: Government authorities under court order or legal obligation.
  • Technology Partners: Contracted technology service providers engaged to ensure site operation and security.
  • Advertisers: Your information is never shared with advertisers.
  • Data Broker: No information is sold to third-party data brokers.

When sharing information with third parties, we ensure they uphold the same standards of privacy and security. All agreements include data protection clauses.

4 Cookie Policy & Tracking

Live Khela The website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: To collect site usage statistics (with your consent).
  • Marketing Cookies: To show relevant offers (with your consent, and can be turned off).
Cookie Controls: You can delete or block non-essential cookies at any time through your browser settings. Please note that doing so may limit some functionality on the site.
5 Data Retention Period

Live Khela Your data is retained only for as long as necessary. All information is kept while your account is active. After account closure, certain data may be retained for a specified period to meet legal requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction History 7 Years AML & Financial Regulatory Policy
KYC Documents 5 Years Identity Verification Records
Support Contact 3 Years Service Quality Review
Marketing Preferences Until consent is withdrawn User Guidelines
Technical Logs 90 days Security Monitoring

Once the retention period expires, data is automatically deleted securely or anonymized so you can no longer be identified.

6 Your Data Rights

Live Khela's privacy policy fully guarantees the rights listed below. To exercise any of these rights, please contact support.

  • Right to Know: You can request to know what information we hold about you at any time.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request that we restrict processing your data for specific purposes.
  • Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to Object: You can object to your data being used for marketing or profiling.
  • Withdrawal of Consent: You may withdraw consent for data processing based on consent at any time.
To exercise these rights support@livekhela.betto send us an email. We will respond within 30 business days.
7 Security Measures

Protecting Your Data Live Khela Industry-leading technical and administrative security measures have been put in place.

  • TLS/SSL Encryption: All data transmissions are protected with 256-bit TLS encryption.
  • Two-Factor Authentication: OTP and two-factor authentication are mandatory when logging into your account.
  • Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
  • Security Audit: Regular third-party security audits and penetration testing are carried out.
  • Restricted Access: Only authorized personnel can access your information, and only when necessary.
  • Data Backup: Your data is securely stored in encrypted backups.
  • Staff Training: All staff receive regular training on data protection.
Your Responsibilities: Never share your password with anyone. Live Khela Will never ask for your password over the phone or by email. If you receive a suspicious message, contact support immediately.
8 Third-Party Services & Links

Live Khela The platform uses certain third-party services to help ensure site functionality. These services operate under their own privacy policies.

The third-party services we use include payment gateway providers, identity verification services, security and fraud prevention services, and analytics software. Our agreements with all these providers include strict data protection clauses.

  • All third-party service providers comply with international data protection standards.
  • Third parties receive only the minimum information necessary to provide the relevant service.
  • They may not use your information for any other purpose without our permission.
  • If you click a link to an external website, that site's own privacy policy applies — we have no control over it.
9 Child Protection Policy

Live Khela Strictly prohibited for anyone under 18. We do not knowingly collect or process personal information from minors.

  • Date of birth is verified at registration, and no one under 18 can open an account.
  • Age verification is mandatory as part of the KYC process.
  • Suspected minor accounts are immediately reviewed and suspended if required.
  • If parents suspect their child has an account support@livekhela.betto get in touch.
10 Privacy Policy Changes

Live Khela This privacy policy may be updated as needed. You will be notified by email of any significant changes, and the date of the latest update will be noted on this page.

  • At least 14 days' notice will be given before any major changes.
  • Continued use of the site after an update constitutes acceptance of the revised policy.
  • You have the right to request account closure if you do not agree to the updated policy.
  • Visit this page regularly to stay up to date with our latest policy.
11 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team directly.

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Email
support@livekhela.bet
Response within 30 business days
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Live Chat
Site Support Button
Active 24/7

For more details, visit our FAQ Page View or Responsible Gaming Visit the page.

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