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Responsible Gaming — Live Khela's Safe Betting Guidelines

Live Khela believes betting should be a source of enjoyment, not stress. We are committed to helping you play in a healthy, controlled way.

Player Protection Maximum Self-Control Tools 24/7 Support
Important Warning: Betting is entertainment. Never bet as a way to recover money you've lost. Only wager what you can afford to lose without it affecting your daily life. 18+ only.
Age Restriction 18+ Time Set Limits Spending Set Limits Self-Exclusion Benefits
Our Commitment

Live Khela's Responsible Gaming Features

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and any increase requires a 7-day waiting period.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will automatically log you out and recommend taking a break.

Cooling-Off Period

Take a temporary break — for 24 hours, 7 days, or 30 days. Your account remains active during this time, but all betting is completely suspended.

Self-Exclusion

Self-exclude for anywhere between 6 months and 5 years. During this period your account is fully suspended and no marketing communications will be sent to you.

Loss Limit

Set a cap on how much you are willing to lose within a given period. Once the limit is reached, betting will be stopped automatically.

Support & Counselling

In addition to 24/7 live chat support, we can refer you to professional counselling services. If you're concerned, don't hesitate to reach out.

Table of Contents
What Is Responsible Betting? Warning Signs Self-Assessment Test Control Tools How to Set Limits Healthy Betting Tips The Role of Family Frequently Asked Questions
1 What is responsible betting and why does it matter?

Responsible Gaming means enjoying betting as a controlled form of entertainment — where you decide how much time and money you spend. Live KhelaAt , we believe betting should be a source of fun — never stress or financial hardship.

In Bangladesh, the passion for cricket, football, and other sports runs deep. That love of the game draws many people toward Sports Betting — but when betting starts to spiral out of control, it can take a serious toll on family life, relationships, and finances.

So Live Khela has placed responsible gaming at the heart of the platform from day one. Our goal goes beyond great odds and fast payouts — we are committed to ensuring every player can enjoy betting in a healthy, sustainable way.

Keep in mind: Betting involves skill, but it also depends on luck. No strategy guarantees a win. Always bet only what you can afford to lose without it affecting your daily life.
2 Warning Signs of Problem Betting

It's often hard to notice when betting habits are slipping out of control. If you recognise the following signs, it's time to take them seriously and Live Khela's support team for help.

Financial Warning Signs

  • Using money set aside for bills or debt repayments to bet
  • Chasing losses by placing larger and larger bets
  • Borrowing money to fund betting
  • Spending money without your family's knowledge

Behavioral Warning Signs

  • Feeling restless or irritable when unable to bet
  • Hiding the amount of time or money spent on betting
  • Cutting back on work, study, or family time to bet
  • Repeatedly trying to stop betting but being unable to
If you notice any of these signs in yourself or someone you know, please support@livekhela.betfor help. Reaching out takes courage.
3 Check Yourself — Self-Assessment Questionnaire

Answer the questions below honestly. If you answer "Yes" to more than three, Live Khela's support team.

1 Do you spend more time or money on betting than you planned?
2 Do you feel uncomfortable or irritable when you try to stop betting?
3 Do you bet more to try to recover money you have lost?
4 Has betting caused problems in your relationships with family or friends?
5 Have you ever lied to someone or borrowed money to fund your betting?
6 Do you use betting as a way to cope with stress or depression?
7 Is it hard to find fun or enjoyment without betting?

What is your risk level?

Healthy Entertainment (0–2 Yes answers) Low Risk
Worth Paying Attention To (3–4 Yes answers) Moderate Risk
Professional Help Recommended (5+ Yes) High Risk
4 Live Khela's Control Tools

Live Khela Every player gets access to powerful tools to keep their betting habits in check. These tools are easy to use directly from your account settings.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases require a 7-day waiting period.

Session Time Limit

Set a time limit for each betting session. When it is up, the system will send you a notification and help you take a break.

Loss Limit Settings

Set a cap on how much you are willing to lose over a given period. Once you reach that limit, betting stops automatically.

Cooling-Off Period

Take a 24-hour, 7-day, or 30-day break. Your account remains active during this time, but betting and deposits are paused.

Self-Exclusion

Request a full exclusion for anywhere between 6 months and 5 years. Once active, the exclusion cannot be reversed before the period ends.

Turn Off Notifications

Opt out of promotional emails, SMS, or push notifications at any time. This can be done easily through account settings or by contacting support.

5 Step-by-Step Guide to Setting Limits

Live KhelaUsing the control tools on Live Khela is straightforward. Just follow the steps below.

1

Log in to your account

Log in with your username and password Login and click the profile icon in the top right corner.

2

Go to the Responsible Gaming Section

Select the "Responsible Gaming" option from your profile menu.

3

Choose a Tool

Choose from Deposit Limit, Session Limit, Loss Limit, or Self-Exclusion — whichever you need.

4

Set a Limit

Enter the required amount or time period and confirm. Limit reductions take effect immediately.

5

Receive a confirmation message

Once your limits are set, a confirmation will be sent to your registered email. If you experience any issues, please contact support.

6 Tips for Healthy Betting Habits

Responsible gaming isn't just about setting limits — it also means making small, consistent changes to your everyday habits. Live KhelaFollow the tips below, as recommended by the experienced support team at

  • Set yourself a budget before you start betting — and stick to it.
  • After a win, take a break rather than placing bigger bets in the excitement.
  • Avoid betting when you are drunk or under significant emotional stress.
  • Don't treat betting as a source of income — it is entertainment, nothing more.
  • Take regular breaks and spend time on other hobbies or with your family.
  • Do not chase your losses immediately after a loss.
  • Review your betting history regularly.
  • Let your family know how much time and money you're spending.
Expert Advice: Track your betting spend every week. Review it at the end of each month — if you notice the amount creeping up, lower your limit for the following month. Small steps add up to big changes over time.
7 The Role of Family & Loved Ones

If a loved one is struggling with a betting problem, family support is the most important factor. Instead of anger or blame, choose empathy and open conversation.

  • Approach the conversation calmly — express concern, not accusation.
  • Encourage them to seek professional help and be there for them throughout.
  • Live Khelacan contact support to request that restrictions be placed on their account.
  • Make sure to seek emotional support for yourself too — a loved one's problem affects you as well.
  • Share control over financial decisions until things return to normal.
8 Frequently Asked Questions

Yes. When a self-exclusion begins, you are given the opportunity to withdraw any remaining balance in your account. No new deposits or betting will be permitted for the duration of the self-exclusion period. For more details, support@livekhela.betto get in touch.

When a request is made to increase a deposit limit for security reasons, it takes 7 business days to take effect. However, reducing a limit takes effect immediately. This policy protects you from making decisions driven by emotion.

Start by having a calm conversation with them and encourage them to seek professional help. If needed, you can support@livekhela.betcan email us to request self-exclusion or limit settings on their account. We will take the appropriate steps while maintaining full confidentiality.

Cooling-Off is a short-term break (24 hours to 30 days) — your account reactivates automatically once the period ends. Self-Exclusion is a long-term measure (6 months to 5 years) — it cannot be reversed before the period ends, and even after it expires, a Cooling-Off Period must pass before the account can be reactivated.

Live Khela We strictly enforce an 18+ policy. Age is verified at registration, and identity documents are mandatory during the KYC process. If you suspect a minor is using the platform, contact us immediately — we will act right away.
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